Identity verification designed for clear, reviewable outcomes
Identity checks help organisations confirm that submitted evidence matches the person completing the workflow and the level of assurance required for the request.
How identity verification fits into the workflow
Identity verification can be used as a standalone service or as the first stage in a broader screening request that includes work-rights, employment, police, or role-specific checks.
The workflow is designed to capture the right evidence, show candidates what is expected, and keep the result attached to the verification record for later review.
Accepted evidence
Depending on the workflow, candidates may be asked for government-issued documents such as a passport, driver licence, or other approved identity evidence.
Guided submission
The experience is structured to help candidates upload readable images, correct details early, and avoid common reasons for manual follow-up.
Reviewable outcomes
Checks can return clear status outcomes such as verified, unable to verify, needs review, or incomplete depending on source data and document quality.
Audit visibility
Evidence handling, result changes, and customer review actions remain linked to the verification workflow for operational traceability.
Why teams use identity checks
- To confirm the person completing a request is the same person named in the verification workflow.
- To support downstream checks that depend on validated identity details.
- To reduce the risk of misattributed records, incomplete evidence, or inconsistent onboarding documentation.
What candidates should expect
- A clear explanation of what document types are needed.
- Prompts to provide readable images and consistent personal details.
- Status updates if a document must be resubmitted or a manual review is required.
Need identity checks as part of a broader program?
We can help structure identity verification inside a full onboarding or screening workflow.