Police check workflows with consent and review controls
Police check capabilities are designed for approved, consent-driven workflows and only where the relevant provider pathway, customer eligibility, and operating conditions are in place.
Important note
Police and criminal-history checks are regulated workflows. Production activation depends on the relevant accredited provider, legal conditions, approved use case, and organisation eligibility.
Where a provider path is not enabled, the platform should not present police checking as a live customer entitlement.
Consent-led workflow
Candidates are guided through consent, identity confirmation, and any provider-required disclosures before a request moves forward.
Controlled activation
The workflow can be restricted by plan, provider configuration, customer approvals, and role-specific requirements before it becomes available.
Review before release
Results that require manual review, clarification, or dispute handling can be paused and assessed before a report is treated as complete.
Use-case discipline
Customers are expected to request regulated checks only where lawful, relevant, and properly disclosed to the candidate.
When this workflow is appropriate
- Roles or engagements with a genuine lawful basis for criminal-history screening.
- Customers with the provider approvals and onboarding requirements needed for the relevant check type.
- Programs that can support dispute handling, candidate communication, and appropriate review of any adverse information.
Operational guardrails
- Provider availability, policy conditions, and customer approvals may differ by workflow and environment.
- Candidates should be able to see status changes and support pathways if information is incomplete, disputed, or requires clarification.
- Organisations should review any result in context rather than treating regulated checks as a standalone hiring decision.
Exploring regulated checks?
Talk to us about provider readiness, policy review, and how regulated checks fit into your broader verification process.